Live chat
1. Instant Messaging
Users on the platform can easily initiate a conversation with advertisers through live chat. It's a quick way to ask questions, express their needs, and exchange information.
2. Asynchronous Communication
If the advertiser is not active at the same time as the user, the message is not lost. Instead, the user can write a message that is saved and waiting for a response.
3. Email Notifications
The system will automatically generate an email notification on The Wedding Lands platform to inform the advertiser of a new message. The advertiser will receive an email reminder about incoming messages on the platform.
4. Conversation Tracking
Users and advertisers can easily track the history of their conversations. This is useful for reference and keeping track of agreements.
5. Personalization and Quick Assistance
Users can receive personalized responses and assistance from advertisers. This is especially important for wedding planning, as each event can be unique.
6. 24/7 Availability
Live chat on The Wedding Lands platform is continuously available, providing users with the opportunity to ask questions and seek information at any time.